What features to prioritize while selecting a payments platform for delivering a superior customer experience
Every online business requires a dependable payments platform to efficiently manage its transactions. With the digital industry increasing at such a quick pace, you must now maintain a robust payment processing system that bridges the gap between your business’s financials and the financials of your customers throughout a transaction.
According to data, India is likely to experience a significant increase in the use of digital payments via various methods. Last year, digital wallets accounted for 75% of all transactions in the eCommerce business. You simply can not ignore the need for a reputable online payment gateway.
If you’re not sure what to look for when selecting a digital payment gateway, sit back and relax as we walk you through the top 5 features to look for in a payment platform.
Top 5 features to look out for in a payment platform
1. Payment Dashboard and Analytics
You may use an analytical dashboard to track your clients’ transactions and maintain track of their payment methods. Monitoring the purchase technique on payment platforms will help you prevent transactional loopholes and make the process easier for customers. As a result, when looking for online payment gateway service providers, Dashboard and Analytics should be top of your list. Exly is one such platform with its own dashboard and analytics to track payments under one roof.
2. Easy Integration of payment modes
Integration of a variety of payment modes in your own website, rather than diverting it to a third party, make online transactions much easier. More flexibility and customization are available with an integrated payment solution that processes your clients’ information on your own server. It’s also a far more comfortable experience for your customers indulging in transactions on your website.
3. Transaction processing speed
A delayed transaction over an online payment gateway might be inconvenient for your clients, so make sure that the platform you integrate into your website allows users to make a quick purchase. Cloud transfer can help you provide client satisfaction and a user-friendly experience by achieving high processing speeds. By ensuring speedy processing, any possibility of payment failure in between can also be avoided, hence maintaining customer assurance.
4. Easy payment management
You should select a payment gateway that allows you to easily manage payments including payouts, refunds, and disbursements. User desertion and transaction forfeiture in the middle can jeopardize the user’s payment assurance credibility. As a result, having a system that controls the payment process smoothly and without technological faults should be a must if you want to keep the flow of funds as organized as possible.
5. Payment security
Big corporations have raised customer expectations for all websites by taking the online purchasing experience to new heights. Even if you have a small business website, your clients would expect a high-quality site that uses the safest payment methods. It is critical for company owners to provide customers with an online purchase that is completely safe and secure. As a result, when selecting a payment gateway, ensure that it has unmatched security features and that it has a PCI-DSS certificate that provides anti-fraud protection.
What Exly offers you?
When it comes to hosting and curating paid online sessions, Exly is the go-to platform for creators and business owners in 2021. It is a one-stop platform that requires zero coding skills and a bunch of customizable website templates to kickstart your online business. Exly provides a robust platform for managing business payment transactions with a variety of features.
With Exly you get these exclusive features:
Exly’s dynamic dashboard gives detailed insight and statistics on payments, invoices, and refunds all in one place. It offers a secure integrated means of payment through the gateway as well as a simple payment management system, making it ideal for business owners and creators.
The Conclusion
When selecting an online payment platform for your company’s operations, it is critical to keep your business needs and requirements in mind. Security requirements, client preferences, and the availability of a configurable dashboard are all important aspects of maintaining a stable platform for commercial operations.
If you are a creator or a business owner of any scale, you will fall in love with Exly’s seamless and easy-to-use payment gateway. Why?
- All payment modes are available
- Securely collect international & domestic payments online
- Instant KYC: A real-time solution to instant and hassle-free Know Your Customer (KYC) process without the need for physical documents.
- 5 Payment Gateways: Resulting in amazing response from international clients
Don’t wanna miss out on those amazing payment features while setting up your online business? Sign up now!
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