Step-by-step guide on how to build a sales and marketing funnel

how to create a funnel

Many entrepreneurs, course creators, and coaches pour hours into content creation, marketing efforts, and lead generation, only to see lukewarm engagement and unpredictable revenue. The problem? A scattered approach without a structured funnel to guide potential buyers from discovery to purchase.

A staggering 79% of marketing leads never convert into sales due to a lack of proper nurturing. That means even if you’re attracting visitors, most of them slip through the cracks without ever making a purchase.

  • No clear path to conversion? Leads will lose interest.
  • Overwhelming messaging? Prospects won’t know what to do next.
  • Inconsistent follow-ups? You’re leaving money on the table.

In this step-by-step guide, you’ll learn how to create a funnel that not only attracts the right audience but also nurtures and converts them effectively. 

What is Funnel Building in the Creator Economy?

Funnel Building in the Creator Economy

Funnel building is the strategic process of mapping out and optimizing a customer’s journey, from initial awareness of a product or service to the final purchase. It involves creating a series of steps designed to guide potential customers towards conversion, refining the target audience, and monitoring the effectiveness of marketing efforts. 

In the creator economy, funnel building focuses on turning followers into invested fans by providing unique value and fostering long-term relationships.

Now that we understand the fundamental principles of funnel building in the creator economy, let’s move into how to create a funnel with some practical steps you can take to build your own effective sales funnel and marketing funnel.

Focus on what you do best! coaching, creating, and growing, while Exly takes care of the heavy lifting, from lead nurturing to payments, helping you turn more visitors into loyal customers with ease. Get started for free!

Step 1: Know Your Audience: Who Are You Trying to Reach?

Know Your Audience

Before you invest in building the sales and marketing funnel, you need to deeply understand who you’re building it for. In the creator economy, where authenticity and connection are extremely important, a surface-level understanding of your audience simply won’t cut it. Understanding the ideal client’s journey is vital for a successful marketing funnel strategy. We need to decode their DNA.

  • Beyond Demographics: Ditch the generic age and location data. We’re diving deeper. What are their aspirations, not just their goals? What keeps them up at night? What hidden desires fuel their choices?

  • Unearthing Psychographics: What are their core values? Are they driven by freedom, impact, security, or recognition? How do they perceive themselves? Are they innovators or early adopters, or do they resist change? What lifestyle choices do they make? Are they minimalist digital nomads or do they crave a curated, high-end aesthetic?

  • Mapping the Digital Landscape: Don’t just ask which platforms they use; understand how they use them. Are they passive scrollers on Instagram or active participants in niche Facebook groups? Do they prefer long-form content on blogs or quick-hit videos on instagram? Which influencers do they follow religiously, and why? What kind of content do they consume?

  • Interviewing the Source: The most insightful data comes directly from conversations. Talk to your existing clients (the ones you love working with). Ask open-ended questions, and listen intently. Dig beneath the surface to uncover their unspoken needs and motivations. If your base of customers isn’t large enough (or if you’re having trouble getting people to agree to chat), then expand your search to include prospects.

  • Creating a Vivid Persona: Compile your research into detailed buyer personas. Go beyond a simple profile; craft a narrative. Give them a name, a face, and a backstory. “High-Achiever Rachel” is a 41-year-old PR firm founder who values luxury and exclusivity. Describe their daily routine, their challenges, and their aspirations in vivid detail. Humanizing your buyer persona can help your sales team visualize their target customer while practicing their selling points.

  • Actionable takeaway: Define your target audience. Visualize their typical journey, from realizing they have a problem to seeking out your specific solution. Once you’ve truly understood your ideal client, you can craft messaging and offers that resonate on a deeper level, attracting the right people to your brand.

With a solid understanding of who you’re trying to reach, the next important step is defining what you want them to achieve at each stage of your funnel. Let’s dive into setting those goals.

Step 2: Setting the Stage: What Do You Want to Achieve at Each Step?

Setting goals for each stage of the funnel is important, but let’s move beyond surface-level metrics. Think of each stage as a series of “micro-conversions,” small, measurable actions that move potential clients closer to a final purchase.

  • Top of Funnel (Discovery/Awareness): TOF is not just about getting any traffic; it’s about attracting the right audience.
    • Micro-Conversion Focus: Subscribers to your niche-specific newsletter, time spent consuming long-form content (like a detailed blog post or podcast episode), engagement in a relevant social media challenge you launched.
    • Beyond Vanity Metrics: Instead of just followers, focus on acquiring qualified followers who align with your services.

  • Middle of Funnel (Engagement/Consideration): It’s about sparking genuine interest and building trust.
    • Micro-Conversion Focus: Active participation in your online community (thoughtful comments, asking questions), completion of a short quiz or assessment related to your area of expertise, booking a free “discovery” call to explore their needs, downloading a lead magnet that isn’t easily available through a Google search.
    • Beyond Likes and Shares: Encourage interaction that demonstrates a genuine interest in your solution.

  • Bottom of Funnel (Decision/Conversion): The goal is to make the decision to invest feel inevitable.
    • Micro-Conversion Focus: Watching a detailed product demo, reading multiple case studies, participating in a live Q&A session with you and satisfied clients, requesting a customized proposal, or engaging in a limited-time, bottom-of-funnel campaign you’re marketing.
    • Beyond Sales Numbers: Track customer lifetime value and retention rates to gauge the long-term effectiveness of your funnel.

Now that you’ve set your goals for each stage, the next step is to create the content that will help you achieve them. Let’s discuss how crafting the right content is essential to driving conversions.

Step 3: Content is King: Crafting Content That Converts

In the creator economy, content isn’t just king; it’s the entire kingdom. Your content ecosystem should act as a magnet, drawing in potential clients and guiding them toward investing in your expertise. 

Let’s move beyond generic content ideas and explore how to craft truly resonant content for each stage of the funnel, keeping in mind that different types of content accomplish different goals. While some content is designed to attract attention and other content is built to convert, the best-performing content (such as webinars) finds a balance between the two.

  • Awareness Stage (Top of Funnel): The goal here is to interrupt patterns and capture attention. Think beyond basic blog posts and social media updates.
    • Content Focus: Showcase your understanding of their pain points and challenges. Create content that addresses the questions the client is asking.
    • Examples: “What’s Your Creator Archetype?” or “Is Your Business Model Sustainable?”.

  • Consideration Stage (Middle of Funnel): Now, it’s about showcasing your unique value proposition and demonstrating that you understand your client’s pain deeply.
    • Content Focus: Giving potential leads a reason to buy.
    • Expert-Level Examples: Documenting your process and highlighting client success stories with quantifiable results.

  • Conversion Stage (Bottom of Funnel): This is where you make a compelling case for why you are the best solution.
    • Content Focus: Compelling reasons to buy your product.
    • Expert-Level Examples: Customized to the specific needs of each prospect.

So, you’ve got the content; now, where do you send people to actually take action? Let’s talk about landing pages and how they serve as the important conversion hubs in your funnel.

Step 4: Landing Pages: Your Conversion Hubs

Landing Pages

Think of landing pages less as static web pages and more as dynamic, conversion-focused experiences. In the creator economy, where you’re selling yourself and your expertise, your landing pages need to be more than just pretty; they need to be strategic. Traditional landing page optimization tips don’t work anymore because your visitors are individuals with unique preferences, behaviors, and pain points.

  • Beyond “Clear Messaging”: Crafting a Compelling Value Proposition. Don’t just state what you offer; articulate the transformation you provide. Instead of “Online Coaching Program,” try “Unlock Your Full Potential: A Personalized Coaching Program to Achieve [Specific Result].” Make it clear that the value that they get will address their jobs-to-be-done (JTBD).

  • Lead Capture as Relationship Building: Focus on building a relationship. Offer a high-value lead magnet (a free resource) in exchange for an email address. This could be a checklist, template, mini-course, or access to a private community.

  • Calls to Action (CTAs) That Convert: An eye-catching, clickable call-to-action button with contrasting colors and a clear message helps achieve the inherent purpose of every landing page: getting visitors to take action and increase your conversion rates. The best CTAs tell visitors exactly what to expect when they click. Instead of “Sign Up,” try “Get Instant Access to the Free Guide.” A/B tests your CTAs to see which ones perform best.

  • SEO Optimization: Optimize your landing pages for organic search (SEO) by writing a good snippet title and meta description. Make sure the focus keyword is in both the title and meta description and on your page a few times.

  • Personalization is Key: Personalize landing pages to turn visitors into customers. Use dynamic content to adjust page elements based on user actions.

  • Optimization Tips:
    • Visuals: Choose images and videos that evoke emotion and connect with your target audience.
    • Social Proof: Showcase testimonials, case studies, and social media mentions to build trust.

You’ve built your landing pages; now, how do you get people to actually see them? Let’s look at strategies for driving traffic and nurturing those leads once they’ve entered your funnel.

Step 5: Driving Traffic and Nurturing Leads

Driving Traffic and Nurturing Leads

You’ve architected a funnel designed to convert; now, it’s time to flood it with the right kind of traffic and nurture those leads into loyal clients. Let’s move beyond standard promotional tactics. Having a website is an important foundation for any business, and to truly unleash your online potential, you need a traffic generating strategy.

  • Content Marketing: Building a Content Ecosystem: Focus on creating diverse content that offers value.

  • Expert-Level Strategies:
    • Repurpose content across multiple platforms to maximize reach.
    • Write guest articles for industry publications. This builds strong SEO links back to your site and will also help you reach new communities online.

  • Gamification: Adding game-like elements can enrich email engagement, encouraging click-through and driving website traffic.

  • Social Media Marketing: Building a Community: Connect with your audience and build a community to share content and interact with people. Use the detailed data that Meta holds to accurately target advertising. Fine-tune your ads for Instagram’s audience by selecting manual placements.

  • Paid Advertising: Precision Targeting: Drive targeted traffic using paid ads on search engines and websites. Personalize the rewards for users to provide a personalized experience to encourage players to return to the game to earn different types of rewards

  • Lead Nurturing: The Art of the Follow-Up: Share valuable content, build relationships, and guide them further down the funnel. Segment your audience and personalize email marketing messages based on their interests and behaviors.

With traffic flowing and leads coming in, it’s important to have a system for effectively capturing and engaging with those potential clients. Let’s explore how Exly can help streamline that process and boost your conversion rates.

Capturing Leads and Building Engagement on Exly

Exly provides valuable insights into your leads’ behavior and preferences, allowing you to personalize your messaging, convert leads into customers, and build lasting relationships. By using Exly’s robust features, you can streamline your lead management process and focus on what you do best: creating valuable content and serving your audience.

  • Exly’s Webpage Leads Tool: See and Understand your leads. Exly’s Webpage Leads tool is an efficient tool that allows you to keep track of all the leads that land on your website/offerings. It captures leads when users take action, such as clicking “Get in touch” or attempting a payment.

  • Offering Analysis: Exly’s Webpage Leads tool helps you analyze your offerings and understand which ones are resonating with your audience. By analyzing engagement patterns, you can optimize your offerings to better meet your audience’s needs.

  • Direct Outreach: Reach out to leads directly via WhatsApp and email. This allows you to personalize your communication and build stronger relationships with potential clients.

  • Advanced Filtering and Segmentation: Filter leads based on several criteria, including their status (New, Interested, Converted), incomplete payments, intent, and source. This allows you to prioritize your outreach efforts and focus on the leads that are most likely to convert.

  • Monitor and Act: Track lead activity, review their responses, and monitor their engagement with your content.

  • Seamless Integration: Exly also seamlessly integrates with other applications. Maximize your workflow and connect Exly to Zoom or Google Sheets.

You’ve captured those leads and hopefully converted them into clients – but the process doesn’t stop there. Let’s look at strategies for transforming those one-time customers into loyal advocates who keep coming back for more.

Step 6: From Action to Advocacy: Keep Them Coming Back

The funnel doesn’t end with a sale; it begins a relationship. Focus on transforming clients into passionate advocates for your brand. Remember, it’s about building a community around your expertise, not just a customer base.

  • Expert-Level Touch: Implement personalized onboarding processes for new clients. This might include a welcome video from you, a dedicated support channel, or a curated list of resources tailored to their specific needs.

  • Community Building: Create channels for customer connection, which encourages interaction among members.

  • Exclusive Content & Experiences: Creating exclusive content for subscribers is essential to maximizing subscriber benefits, as it rewards those who support your work. This can help you showcase your expertise, provide value, and educate your members on topics related to your niche.

Final Thoughts

We’ve covered a lot about how to create a funnel, not just as a marketing strategy but as a way to build real relationships in the creator economy. Remember, it’s about guiding your audience, step-by-step, from discovering your work to becoming loyal fans.

The key takeaway? Be intentional. Think about what your audience needs at each stage and create content and experiences that truly deliver value. You’ve now learned that SEO and traffic generation will build that foundation; you can focus on capturing leads with content and engaging with the right platform.

Don’t be afraid to experiment and tweak your approach as you go. By focusing on consistent engagement and adapting to what works best for your audience, you can build a sustainable and thriving creator business.

Building a sales and marketing funnel is just the first step, Exly helps you optimize, automate, and scale it effortlessly. Whether you’re a coach, course creator, or entrepreneur, Exly provides all-in-one tools to streamline your funnel and maximize conversions.

Why Exly?

  • Seamless Funnel Creation: Set up landing pages, lead magnets, and checkout flows in minutes, no tech expertise needed.
  • Automated Lead Nurturing: Engage your audience with email sequences, reminders, and drip campaigns, without manual follow-ups.
  • Built-In Payment & Booking System: Sell courses, consultations, and memberships with a frictionless checkout experience.
  • AI-Powered Marketing Tools: Run data-backed campaigns, track conversions, and optimize ads to boost revenue.
  • Analytics & Insights: Get real-time performance metrics to refine your funnel and increase ROI.

Stop losing leads and struggling with complex tech. Exly empowers you to turn visitors into loyal customers, on autopilot. Sign up free!

FAQs About How to Create a Funnel

1. What is the biggest mistake people make when learning how to create a funnel?

    Many entrepreneurs focus only on lead generation but neglect nurturing. When learning how to create a funnel, ensure you have a follow-up system that moves leads through each stage smoothly.

    2. How do I measure success when I first learn how to create a funnel?

      Track key metrics like conversion rate, drop-off points, and customer acquisition cost. Understanding these helps refine how to create a funnel that converts better over time.

      3. How long does it take to see results after implementing how to create a funnel?

        It depends on your traffic source and funnel optimization. Some businesses see results in weeks, while others take months. Testing and tweaking are key to mastering how to create a funnel effectively.

        4. Do I need a website to start learning how to create a funnel?

          Not necessarily! You can use landing pages, social media DMs, or email sequences to test how to create a funnel before investing in a full website.

          5. What’s the best way to keep leads engaged while learning how to create a funnel?

            The key is value-driven content. Whether through emails, webinars, or personalized offers, engaging leads consistently is essential when mastering how to create a funnel that converts.

            Shriya Sarang

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